Research Handbook on Street-Level Bureaucracy
Show Less

Research Handbook on Street-Level Bureaucracy

The Ground Floor of Government in Context

Edited by Peter Hupe

When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.
Buy Book in Print
Show Summary Details
You do not have access to this content

Chapter 20: Quantitative street-level bureaucracy research

Nadine van Engen


This chapter discusses and illustrates how a quantitative research approach may be useful for (future) street-level bureaucracy researchers. The author not only discusses what a quantitative approach entails but also highlights its main advantages and showcases inspiring examples. In addition, several drawbacks of quantitative research are presented. These include the incorrect use and the ‘missing use’ of quantitative methods, as well as challenges for reporting and replicating. The author underscores the importance of combining qualitative and quantitative approaches: only together will we advance the field of street-level bureaucracy further and provide useful answers to academic puzzles and real-life problems.

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.

Further information

or login to access all content.