Research Handbook on Street-Level Bureaucracy
Show Less

Research Handbook on Street-Level Bureaucracy

The Ground Floor of Government in Context

Edited by Peter Hupe

When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.
Buy Book in Print
Show Summary Details
You do not have access to this content

Chapter 29: Lessons for doing street-level bureaucracy research

Peter Hupe

Abstract

This chapter contains insights and lessons based on short descriptions of the arguments developed in the preceding chapters of the Handbook. The knowledge and insights gained are explored while focusing on the arguments unfolded in the respective chapters as directly as possible. The structure of the successive chapter sections parallels the structure of the Handbook, starting with three ‘axiomatic insights’ gained about the state of the field overall as addressed in the first part of the book. Next, 25 lessons have been formulated, drawn from the other parts of the book, including in particular theoretical and methodological issues.

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.


Further information

or login to access all content.