Handbook on Resilience of Socio-Technical Systems
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Handbook on Resilience of Socio-Technical Systems

Edited by Matthias Ruth and Stefan Goessling-Reisemann

The goal to improve the resilience of social systems – communities and their economies – is increasingly adopted by decision makers. This unique and comprehensive Handbook focuses on the interdependencies of these social systems and the technologies that support them. Special attention is given to the ways in which resilience is conceptualized by different disciplines, how resilience may be assessed, and how resilience strategies are implemented. Case illustrations are presented throughout to aid understanding.
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Chapter 19: Reconciling diverse perspectives of decision makers on resilience and sustainability

Sahar Mirzaee, Matthias Ruth and David Fannon


When the objective of managing socio-technical systems includes enhancing their long-term resilience and sustainability, the problem inhibits the characteristics of a complex adaptive system. In such cases, the decision makers (DMs) and modelers are both internal and integral parts of the system. Such systems involve many stakeholders who affect the decisions, and many others who will be affected by them. In such circumstances, a single objective function cannot be representative of everyone’s perspective. Also, lack of applicable data further complicates decision making. In this chapter we introduce multi-criteria decision making (MCDM) techniques and tools that can aid in the decision-making process shaping the behavior of socio-technical systems. We provide an introduction to the MCDM science and methods of application, discuss two open-source MCDM online tools, and present and solve a problem in the area of building design by using the methods introduced in this chapter.

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