Teaching Human Resource Management
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Teaching Human Resource Management

An Experiential Approach

Edited by Suzanne C. de Janasz and Joanna Crossman

Filled with over 65 valuable case studies, role plays, video-based discussions, simulations, reflective exercises and other experiential activities, Teaching Human Resource Management enables HR professors, practitioners and students at all levels, to engage and enhance knowledge and skills on a wide range of HR concepts. This book breathes life into the teaching of Human Resource Management and readers will be able to better relate theoretical concepts to workplace decisions and dilemmas.
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Chapter 7: Performance appraisal/management and giving feedback

Edmund Chow, Julie Palmer, Phanikiran Radhakrishnan and Sunil Sookdeo


The new employees are hired, and they are working hard … but how effectively are they working? Perhaps one of the most important and difficult tasks of a manager is to give employees feedback on their performance. Much has been said about the fear of giving feedback, and this explains why it is delayed, done poorly, or avoided completely. Appraising performance requires great skill and can be used with a variety of approaches, some of which are the subject of the exercises which follow.

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