Big Data
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Big Data

Promise, Application and Pitfalls

Edited by John Storm Pedersen and Adrian Wilkinson

Big data and 'the package' of the digital society is de-mystified in this important book. A group of international experts frame the debates around big data and analyse its impact in different sectors in practice. They also examine whether big data and the digital society can deliver on its promises.
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Chapter 7: Big data in government: The case of ‘smart cities’

Karl Löfgren and William Webster

Abstract

The emergence of more sophisticated data analytics, huge volumes of data and new sources of data have added a new component to our understanding of the use of information technology in the public sector and for digital governance. This chapter presents the evolution of digital governance research and aligns it with current developments associated with data analytics or ‘big data’. In many ways, the current discourse reiterates well-known discussions within the e-government research community. Following that, the authors reflect on the ‘promise’ of big data for both service delivery and policy advice. This includes: the quality and reliability of data, issues arising from mixing public and private sector data, the ownership of raw and manipulated data and ethical issues concerning surveillance and privacy.

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