Edited by Ronald J. Burke and Astrid M. Richardsen
Chapter 10: Where differences dwell: inclusion and the healthy workplace
This chapter describes the presence of diversity in organizations and the challenges of creating a healthy work environment for all organizational members. Facts and definitions of diversity in the workplace are presented and the necessity of belonging at work is established. Diversity in organizations is increasing, and the health costs to individuals experiencing discrimination and harassment are high. In order to manage diversity well, organizations must move from preventing discrimination to valuing different others. Organizational policies and practices must reflect these goals. The chapter concludes with an overview of the research on diversity practices and policies. Recent studies indicate that policies that work for organizations are those that are systematic, integrated, include accountability, and focus on inclusion and inclusive leadership.
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