Edited by Ronald J. Burke and Astrid M. Richardsen
Chapter 21: Supporting employees with caregiving responsibilities
An increasing number of employees provide informal care for others. In this chapter, the authors review the theoretical and empirical literature on workplace social support for employed caregivers, including employees with childcare and/or eldercare responsibilities. They adopt a stressor–strain–outcome framework to describe how caregiving demands may influence important work outcomes via work–family conflict, and integrate it with theorizing on workplace social support. The authors first summarize evidence regarding beneficial main and buffering effects of actual and perceived organizational support among employed caregivers. Subsequently, they describe findings on main and buffering effects of supervisor and co-worker support. The chapter concludes by outlining directions for future research and practical implications.
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