Edited by Nicholas Ellison and Tina Haux
Chapter 30: Public–private partnerships: the delivery of public employment services
This chapter assesses the role that for-profit and non-profit providers play in the delivery of public employment services. It critically reviews the growth of such public private partnerships, especially in Australia and the UK which have been at the leading edge of recent developments. It considers how public sector purchasers design contracts to improve services whilst managing the risks posed, especially in payment-by-results systems. It finds varied impacts where improved job placement rates are offset by the ‘creaming and parking’ of more disadvantaged job seekers, and where the cost efficiencies and competition offered by larger for-profit companies are accompanied by a loss in service diversity and the displacement of smaller non-profit providers.
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