Handbook of Research on Identity Theory in Marketing
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Handbook of Research on Identity Theory in Marketing

Edited by Americus Reed and Mark Forehand

The Handbook of Research on Identity Theory in Marketing features cutting-edge research that delves into the origins and consequences of identity loyalty and organizes these insights around five basic identity principles that span nearly every consumer marketing subdomain. This Handbook is a comprehensive and state of the art treatment of identity and marketing: An authoritative and practical guide for academics, brand managers, marketers, public policy advocates and even intellectually curious consumers.
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Chapter 30: Identity-based perceptions of others’ consumption choices

Jenny G. Olson, Brent McFerran, Andrea C. Morales and Darren W. Dahl

Abstract

Identity has traditionally been studied at the level of the “self”: how consumers’ own beliefs about their identities influence their choices, values and behavior. However, identities exist within a social context where they are both signaled by “actors” and perceived by “observers.” Importantly, the authors propose that consumers, as observers, use identity-relevant information to evaluate actors’ consumption choices, ultimately demonstrating that identical behavior can be evaluated differently as a function of actors’ perceived identities. They illustrate these points by focusing on income identities and ethical consumption choices. Their experiments demonstrate that while low-income consumers receiving government assistance (welfare recipients) are viewed as less moral, wealthy consumers are seen as more moral for the same choices. The wealthy identity is associated with “spending freedom”; the welfare identity is associated with “should be frugal and seeking employment.” Identity judgments extend beyond aid recipients themselves, and even have consequences for organizations supporting low-income groups.

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