Individual, Work and Organizational Factors
Edited by Ronald J. Burke and Astrid M. Richardsen
Chapter 3: Stress, human errors and accidents
Work stress has many negative consequences including increased risk of human error and accident involvement. The chapter includes different models for understanding the nature of stress reactions to acute situations but also exposure to more long-term stressors. In addition, the various outcomes of work stressors both in general and in safety-critical industries, such as the medical field and in aviation, are outlined. Finally, the chapter presents different preventive measures that may be used to reduce work-related stress and its potentially negative consequences.
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