Individual, Work and Organizational Factors
Edited by Ronald J. Burke and Astrid M. Richardsen
Chapter 8: Antecedents of aggression in nursing: a review
Individuals working in healthcare settings are often faced with negative interpersonal interactions, and research has shown that nurses receive this mistreatment at a higher rate than other healthcare workers. This chapter presents a review of the literature on nursing aggression and violence, focusing on factors that correlate with, or predict, aggression against nurses in order to identify ways in which this behavior can be better managed or prevented. Quantitative or qualitative studies that identified one or more antecedents to aggression in nursing and focused on a professional nursing population were included in the review. We presented antecedents within the structure of individual, interpersonal and organizational levels, focusing on types and sources of aggression that have been identified as the most pervasive across the reviewed literature. We discussed the implications of our findings for nurses, nurse leaders and healthcare administrators.
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