Handbook of Digital Innovation
Show Less

Handbook of Digital Innovation

Edited by Satish Nambisan, Kalle Lyytinen and Youngjin Yoo

Digital innovations influence every aspect of life in an increasingly digitalized world. Firms pursuing digital innovations must consider how digital technologies shape the nature, process and outcomes of innovation as well as long- and short-term social, economic and cultural consequences of their offerings. This Handbook contributes to a transdisciplinary understanding of digital innovation with a diverse set of leading scholars and their distinct perspectives. The ideas and principles advanced herein set the agenda for future transdisciplinary research on digital innovation in ways that inform not only firm-level strategies and practices but also policy decisions and science-focused investments.
Buy Book in Print
Show Summary Details
You do not have access to this content

Chapter 13: Making the one-sided gig economy really two-sided: implications for future of work

Arvind Malhotra


Much has been written about the rise of the gig economy in which workers perform gigs under “flexible” arrangements, working only to complete a particular task, e.g. providing transportation rideshare services. The gig economy has been enabled by “work-on-demand via apps” and Internet-based platform companies such as Uber. The gig economy holds a great promise of matching the demand and supply in real time. However, the gig economy can create an imbalance in terms of risk-sharing vis-à-vis value-sharing for the supply-side. Using online ethnography, this research explores specific grievances of rideshare drivers that highlight these risks. The findings show that the specifics of the risks and downsides faced by the drivers are plentiful. These grievances are placed in the light of the rich organizational fairness lens and implications for the future of work are elaborated.

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.

Further information

or login to access all content.