Edited by Ronald J. Burke and Silvia Pignata
Chapter 2: Increasing well-being of workers in the public sector: research and practice
Internationally, public sector organizations face a range of social, political and economic challenges, many of which will have serious and ongoing implications for public sector employees and the people they serve. The chapter begins by discussing health and well-being in workplaces before defining the public sector. The next section focuses on public sector employees and then looks at high-stress occupations such as nursing, policing, and first responders. Human resource management processes in the public sector are then examined to highlight the reasons why greater attention needs to be directed to how human resources are managed in state-funded agencies. Organizational efforts to improve performance in public sector organizations are considered, which embrace the characteristics of high-performing organizations in general. Finally, differences in employees’ stress and well-being in private and public sector organizations are considered.
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