Empowering the Patient
Edited by Tatiana Iakovleva, Elin M. Oftedal and John Bessant
Chapter 3: Challenges in healthcare - the changing role of patients
In this chapter we provide an overview of the different healthcare contexts across countries in which the rest of our chapter’s cases are situated. We elaborate on the relationship between different stakeholders in healthcare and debate the role of patients in the healthcare sector from an innovation point of view. The chapter concludes with proposing a method for categorizing patients’ innovation behaviour in light of ongoing digitization of healthcare and society in general.
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