Empowering the Patient
Edited by Tatiana Iakovleva, Elin M. Oftedal and John Bessant
Chapter 5: Patient-initiated innovation - evidence and research agenda
This chapter presents a preliminary review of the literature on institutional innovations linked to hospital patients, delineates the main concepts involved, and presents a research agenda. Patients’ knowledge of their health conditions has improved due to better education and information access. Trends towards peer-to-peer innovations and customer-driven innovations suggest there is a potential for patient-initiated innovations at a time where electronic health records (EHRs) are disseminated to patients. Based on the literature on how patients contribute to innovations and our interviews in a large Norwegian hospital region, we expect an increase in the number of patient-initiated innovations. Recommendations in the literature on ‘responsible innovations’ ensures that these innovations benefit patients and contribute to economic and/or non-economic performance indicators of hospitals. We identify three questions for future research: What kind of relationship is there between the release of EHRs and patient feedback? How do patient-initiated innovations influence hospital performance? And, what are the most important contextual factors?
You are not authenticated to view the full text of this chapter or article.
Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.
Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.
Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.