Responsible Innovation in Digital Health
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Responsible Innovation in Digital Health

Empowering the Patient

Edited by Tatiana Iakovleva, Elin M. Oftedal and John Bessant

Powerful new approaches and advances in medical systems drive increasingly high expectations for healthcare providers internationally. The form of digital healthcare – a suite of new technologies offering significant benefits in cost and quality – allow institutions to keep pace with society’s needs. This book covers the need for responsible innovation in this area, exploring the issues of implementation as well as potential negative consequences to ensure digital healthcare delivers for the benefit of all stakeholders.
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Chapter 9: The Blink innovation story - viewed through the lens of responsible innovation

Dagfinn Wåge and Andrea Marie Stangeland

Abstract

In this chapter the development of the welfare innovation called Blink is described through the lens of responsible innovation. Developed by a medium-sized multi utility and service company, the innovation project was designed for application of video communication channel in the homes of elderly people. Presented from a firm perspective, this story provides an example of challenges of new technology development in this particular setting and learnings gained while balancing new technology development with the needs of and feedback from users as well as market considerations.

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