Responsible Innovation in Digital Health
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Responsible Innovation in Digital Health

Empowering the Patient

Edited by Tatiana Iakovleva, Elin M. Oftedal and John Bessant

Powerful new approaches and advances in medical systems drive increasingly high expectations for healthcare providers internationally. The form of digital healthcare – a suite of new technologies offering significant benefits in cost and quality – allow institutions to keep pace with society’s needs. This book covers the need for responsible innovation in this area, exploring the issues of implementation as well as potential negative consequences to ensure digital healthcare delivers for the benefit of all stakeholders.
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Chapter 11: The role of user-led regional innovation networks in shaping responsible innovation in eHealth: lessons from the East of the Netherlands

Kornelia Konrad, Verena Schulze Greiving and Paul Benneworth


In this chapter we study the innovation process of an eHealth application which emerged as a user-driven, local project. The eHealth application is based on a communication platform that creates a network around a particular patient who is in need of regular care and the different parties involved in the patient’s care, and is aimed at facilitating the communication and coordination of this care network. We trace the innovation and implementation process, and explore, first, to which extent and in which form different dimensions of responsibility, such as anticipation, reflexivity, inclusiveness and responsiveness were present along the innovation process. Second, we consider if and how the regional and partly local, bottom-up nature of the innovation network was conducive to enacting dimensions of responsibility.

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