A Research Agenda for Sales
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A Research Agenda for Sales

Edited by Fernando Jaramillo and Jay P. Mulki

A Research Agenda for Sales presents a roadmap of the future of sales. Eight recognized sales scholars discuss ideas that scholars are exploring and that firms can use for success in hypercompetitive markets with demanding customers. Featuring original research and current developments in the field, the chapters focus on critical topics and provide answers to important questions by company leaders and sales scholars.
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Chapter 1: An exploration of sales activities from a service ecosystems perspective

Nathaniel N. Hartmann, Heiko Wieland and Bruno Lussier

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