Case Studies in Work, Employment and Human Resource Management
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Case Studies in Work, Employment and Human Resource Management

Edited by Tony Dundon and Adrian Wilkinson

This comprehensive book offers a fascinating set of over 40 evidence-based case studies derived from international research on work, employment and human resource management (HRM).
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Chapter 25: Changing organisational hierarchies: KnowledgeLtd

Rory Donnelly


KnowledgeLtd is one of the world’s largest and most successful professional service firms. Originally established over a century ago, it has enjoyed substantial growth through a combination of mergers, acquisitions and organic expansion. The firm is headquartered in the UK, but has offices in over 150 countries from Australia to Zimbabwe and employs over 200 000 people worldwide. In 2018, its global revenues exceeded US$40 billion. As an organisation, it is held in high esteem and consistently features in the ‘top employer’ lists of many countries.

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