Handbook of Cultural Economics, Third Edition
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Handbook of Cultural Economics, Third Edition

Edited by Ruth Towse and Trilce Navarrete Hernández

Cultural economics has become well established as a subject of interest for students and teachers of courses ranging from economics to arts administration as well as for policy-makers and practitioners in the creative industries. Digitisation has had a tremendous impact on many areas of the creative economy and the third edition of this popular book fully reflects it.
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Chapter 45: Performance indicators

Trilce Navarrete Hernández

Abstract

Performance indicators (PIs) serve to support decision-making on the allocation of resources by providing a direct measure of the ability to reach a goal. They can be used for internal quality improvement, for external accountability or for descriptive purposes. This chapter discusses the three types of indicators and illustrates their use with examples from the cultural sector. Owing to the nature of cultural goods and services, the creation and use of PIs pose a number of challenges for cultural organisations.

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