A Research Agenda for Digital Politics
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A Research Agenda for Digital Politics

Edited by William H. Dutton

This Elgar Research Agenda showcases insights from leading researchers on the charged issues and questions that lie ahead in the multidisciplinary field of digital politics. Covering the political implications of the Internet, social media, datafication and computational analytics, it looks to the future of how research might address the political challenges of the digital age and maps the key emerging trends in this field.
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Chapter 9: How accountable are digital platforms?

Giles Moss and Heather Ford

Abstract

This chapter focuses on the accountability of tech companies and platforms. A research agenda is proposed to analyse platform accountability both empirically and normatively. Firstly, we suggest examining how platform accountability operates in practice, focusing on what accountability opportunities are available and how they are used in particular cases. Secondly, informed by deliberative theories of democracy and justification, we suggest evaluating these accountability practices normatively in terms of the quality of the processes of justification they enact between platforms and affected publics.

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