Edited by John P. Meyer and Benjamin Schneider
Chapter 4: Work engagement: a key to HEROs – healthy and resilient organizations
The aim of this chapter is to explain why work engagement is a key psychological concept in understanding HEROs (HEalthy & Resilient Organizations) as positive organizations. First, work engagement is contextualized from the theoretical and conceptual framework of Positive Psychology. A review of the empirical evidence shows that work engagement, along with self-efficacy and resilience, plays an important role in the proposed multi-level model of well-being and is, therefore, a key element of HEROs. Second, the effectiveness of positive psychological interventions (PPIs) in developing work engagement in organizations is also reviewed. Finally, some challenges for future research are presented regarding research on: (1) how work engagement relates to self-efficacy and resilience; (2) the personal and social psychological processes that influence engagement contagion; (3) qualitative studies of how people experience HEROs and (4) the effectiveness and shelf-life of interventions based on positive psychology principles in developing work engagement.
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