A Research Agenda for Employee Engagement in a Changing World of Work
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A Research Agenda for Employee Engagement in a Changing World of Work

Edited by John P. Meyer and Benjamin Schneider

This insightful Research Agenda presents the foundations of employee engagement, providing a framework for future research to serve as an evidence-based guide to practice. Offering an overview of contemporary engagement theory and research, it addresses important new directions for expanding our current understanding of the meaning, focus, development and outcomes of engagement. 
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Chapter 7: Contracting, engagement, and the gig economy

Peter Cappelli and Liat Eldor


“Gig” work - electronic-mediated platforms like Uber, leased employment, and contracting - have the common theme that they are actually forms of contracting rather than employment. This raises important challenges for our understanding of them as our models in management are based on employment and the mutual obligations embedded in it that allow employers to direct work but also influence the attitudes of employees. Those obligations do not apply to contracting, and most of the practices of modern management are prohibited by law from being used with contractors. Nevertheless, the discretionary behavior of contractors is increasingly important as they are playing bigger roles in organizations, often alongside regular employees. We consider how that might be done using the construct of employee engagement as the focus.

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