Edited by John P. Meyer and Benjamin Schneider
Chapter 12: Investigating employee engagement at multiple levels
I first show that employee engagement can emerge at higher levels of analysis by following different types of emergence. According to composition emergence, engagement emerges as a shared higher-level property that can be operationalized by using work-units’ engagement averages. Following compilation emergence, engagement can also emerge as a configural higher-level property. In this case, engagement homogeneity and engagement uniformity are two configural properties that deserve attention. Using data from a sample of bank branches, I show that engagement actually emerges following the aforementioned types and offer descriptive empirical evidence about engagement homogeneity and uniformity. Secondly, I show how to estimate the influence of engagement operationalized at higher levels on individual level outcomes by means of multilevel methods. Finally, I briefly show how multilevel methods can be used to model engagement data collected in intensive longitudinal designs.
You are not authenticated to view the full text of this chapter or article.
Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.
Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.
Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.