A Research Agenda for Employee Engagement in a Changing World of Work
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A Research Agenda for Employee Engagement in a Changing World of Work

Edited by John P. Meyer and Benjamin Schneider

This insightful Research Agenda presents the foundations of employee engagement, providing a framework for future research to serve as an evidence-based guide to practice. Offering an overview of contemporary engagement theory and research, it addresses important new directions for expanding our current understanding of the meaning, focus, development and outcomes of engagement. 
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Chapter 12: Investigating employee engagement at multiple levels

Vicente González-Romá

Abstract

I first show that employee engagement can emerge at higher levels of analysis by following different types of emergence. According to composition emergence, engagement emerges as a shared higher-level property that can be operationalized by using work-units’ engagement averages. Following compilation emergence, engagement can also emerge as a configural higher-level property. In this case, engagement homogeneity and engagement uniformity are two configural properties that deserve attention. Using data from a sample of bank branches, I show that engagement actually emerges following the aforementioned types and offer descriptive empirical evidence about engagement homogeneity and uniformity. Secondly, I show how to estimate the influence of engagement operationalized at higher levels on individual level outcomes by means of multilevel methods. Finally, I briefly show how multilevel methods can be used to model engagement data collected in intensive longitudinal designs.

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