Handbook of Innovation in Public Services
Show Less

Handbook of Innovation in Public Services

Edited by Stephen P. Osborne and Louise Brown

Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice.
Buy Book in Print
Show Summary Details
You do not have access to this content

Chapter 28: Social enterprise and innovation in third sector organizations

Celine Chew and Fergus Lyon


While the space between the public and private sectors has been explored extensively in the academic literature, policy makers are increasingly interested in the potential of organizations with social values, not-for-personal-profit aims and raising income through trading and contracts, to become involved in the delivery of public services. We refer to these entities as ‘social enterprises’. Governments are particularly keen to embrace the concept of social enterprise as an alternative modus operandi for third sector organizations (TSOs) in their attempts at modernizing public service provision (Chew 2009a,b). Using social services provision as an example, Evers (2005) argues that voluntary and community social enterprises have emerged from the New Public Management era due to a process of hybridization between third sector and public sector organizations, as various types of public services, governance mechanisms, networks and markets overlap and intertwine. This development has been particularly evident in the UK since the early 2000s where central and local governments have been urging TSOs to adopt the social enterprise model to effect social change, to deliver services to the local community more effectively and as an alternative means to sustain their operations (Department of Trade and Industry (DTI) 2002; Cabinet Office 2006).

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.

Further information

or login to access all content.